Shipping policy

We ship with love from our office in Alexandria, Virginia

We ship to the United States, Canada and Australia with UPS.

We make sure to process your orders within 2-3 business days. Please, note that we do not ship or deliver orders during the weekends or holidays.

Sometimes, we might experience a slight delay in order deliveries due to massive order requests. When this happens, please, exercise patience and allow extra days for the arrival of your order. Not to worry, we will definitely send you a text or email to notify you if, and when this happens.

Shipping Rates and Delivery Estimates

Your shipping charges will be calculated and displayed at checkout.

Domestic- United States

Shipping Method	Estimated Delivery Time
UPS Free(on orders over $100)	3-5 Business Days
UPS Standard	3-5 Business Days
UPS Express	2-3 Business Days
UPS Premium	1-2 Business Days

International

Canada

Shipping Method	Estimated Delivery Time
UPS Standard	3-7 Business Days
UPS Express	2-3 Business Days
UPS Premium	1-2 Business Days

 

Australia

Shipping Method	Estimated Delivery Time
UPS Standard	3-7 Business Days
UPS Express	2-3 Business Days
UPS Premium	1-2 Business Days

Shipping FAQS

• How do I know that my order has been shipped?

You will receive a shipment confirmation email, with your tracking number and an online tracking link.

• How do I track my order?

You can easily track your order through the tracking number we will send to you via email.

• Do I need to pay for customs, duties and taxes?

Ardor is not responsible for customs or taxes applied to your order. Any fee imposed during or after shipping is your responsibility.

• Do you do overnight deliveries?

We only make overnight deliveries to individuals who provide delivery addresses within the United States